Built for your business

Ravine Desk isn't built for a generic support team. Here's how it maps onto the specific way client support actually works in a handful of small-shop trades.

• Freelance web developers : Help desk software for solo web developers: track requests, log billable hours, and stop losing change requests in a Slack thread or old email.
• WordPress agencies : Client support and maintenance-plan tickets for WordPress agencies: a real portal, email-to-ticket, and billable hours, sized for a small team.
• Small dev shops : A two-or-three-person dev shop needs a client portal, shared ticket queue, and billable hours without enterprise-helpdesk overhead.
• IT consultants : Break-fix requests, network issues, and hardware questions in one ticket queue, with billable hours and a client portal for a small IT practice.
• Managed service providers : A small MSP juggling break-fix tickets across a dozen client inboxes needs one queue, not twelve. Built for a lean MSP team.
• Designers : Ravine Desk gives designers one client portal and one place to track revision rounds, approval feedback, and billable design hours.
• Marketing agencies : Ravine Desk gives small marketing agencies a client portal, ticket history, and billable hours to keep campaign feedback from getting lost.
• Bookkeepers and accountants : Document requests, deadline reminders, and client questions that go unanswered in a crowded inbox: a client portal and ticket queue for a small practice.